At Stall24x7.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our event booking platform and associated mobile apps, including the Event Attendee Ticket Scanner app. By accessing or using our services, you agree to the collection and use of your data as outlined in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you register for an account, book a stall, or attend an event, we collect personal details such as your name, email address, phone number, and payment information.
Event Information: Information related to events you attend, including event registration details, tickets purchased, and your interaction with event organizers.
Device Information: We collect data about the devices you use to access our platform, including IP address, browser type, operating system, and device identifiers.
Location Information: We may collect geolocation data if you have enabled location services, particularly relevant for event check-in and ticket scanning.
2. How We Use Your Information
We use your information to:
Provide and improve our services, including event booking, ticket scanning, and attendee management.
Communicate with you regarding event updates, bookings, ticketing, or customer service requests.
Process payments and manage transactions for event bookings.
Monitor and analyze platform usage to improve the user experience and performance of our platform.
Comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
With event organizers: If you register for an event, your personal details may be shared with the event organizers for the purpose of managing the event, verifying ticket purchases, and ensuring your participation.
Service Providers: We may engage third-party vendors to help us operate our platform and process payments (e.g., payment processors, hosting services, etc.). These providers have access to your data only to perform their tasks and are obligated not to disclose or use it for any other purposes.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., government, courts).
4. Data Security
We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you delete your account or no longer wish to use our services, we will remove your data, unless there are legal obligations to retain it.
6. Your Rights and Choices
Access and Correction: You have the right to access and update your personal information by logging into your account or contacting us directly.
Opt-Out of Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us directly.
Data Deletion: You can request the deletion of your personal data by contacting us. Please note that we may retain certain information for legal or operational reasons.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us analyze usage patterns, personalize content, and provide a better user experience. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or app. Please review this policy regularly for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Stall24x7.com
Email: support@stall24x7.com